The Review Response Speed Trap: Why Waiting 24 Hours Is Killing Your Visibility
The Review Response Speed Trap: Why Waiting 24 Hours Is Killing Your Visibility For years, the “24-hour rule” was the gold standard of professional customer service. Whether it was an email, a phone message, or a digital review, responding within a single business day was considered prompt, polite, and effective. But as we move through […]
